Privacy Policy

We are keenly aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience. We have privacy principles as below that describe how we approach privacy and user information across all of our products:

  • Use information to provide our users with valuable products and services.
  • Develop products that reflect strong privacy standards and practices.
  • Make the collection of personal information transparent.
  • Give users meaningful choices to protect their privacy.
  • Be a responsible steward of the information we hold.
  • Opt in out at any given point of time by not using or uninstalling or unregistering our services or applications.

This Privacy Center was created to provide you with easy-to-understand information about our products and policies to help you make more informed choices about which products you use, how to use them and what information you provide to us.

This Privacy Policy applies to all of the products, services and websites offered by PLENOSYS or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or Help Center materials to explain our products in more detail.

If you have any questions about this Privacy Policy, please feel free to contact us through our website.

Information we collect and how we use it

We may collect the following types of information:

  • Information you provide: When you sign up for a PLENOSYS proucts or services, we may ask you for personal information. We may combine the information you submit under your account with information from other PLENOSYS services, applications, softwares or third parties in order to provide you with a better experience and to improve the quality of our services. For certain products or services, we may give you the opportunity to opt out of combining such information by not using our services or uinstalling or unregistering from our services.
  • Cookies: When you visit PLENOSYS, we send one or more cookies to your computer or other device in different ways. We use cookies or similar software to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. PLENOSYS also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on PLENOSYS services.
  • Log information: When you access PLENOSYS services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, device indentities, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
  • Communications: When you send email or other communications to PLENOSYS, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
  • Affiliated PLENOSYS Services on other sites: We may offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to PLENOSYS in order to deliver the service. We process such information under this Privacy Policy.
  • Third Party Applications: PLENOSYS may make available third party applications, such as gadgets or extensions, through its services. The information collected by PLENOSYS when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
  • Other sites: This Privacy Policy applies to PLENOSYS services only. We do not exercise control over the sites displayed as in information/content discovered by PLENOSYS for you, sites that include PLENOSYS applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

  • Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
  • Protect the rights or property of PLENOSYS or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

PLENOSYS processes personal information on our servers in India, United States of America and optionally in other countries. In some cases, we process personal information outside your own country.

Choices

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some PLENOSYS features and services may not function properly if your cookies are disabled.

Information ownership and sharing

You own all of the information you post on PLENOSYS, and you can control how it is shared through your privacy and application settings. In addition:

  • For content that is covered by intellectual property rights, like audio, web urls, photos and videos (IP content), you specifically give us the following permission, subject to your privacy and application settings: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with PLENOSYS (IP License). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it.

  • When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

  • When you use an application, your content and information is shared with the application. We require applications to respect your privacy, and your agreement with that application will control how the application can use, store, and transfer that content and information. 

  • When you publish content or information using the Public setting, it means that you are allowing everyone, including people off of PLENOSYS, to access and use that information, and to associate it with you (i.e., your name and profile picture).

  • We always appreciate your feedback or other suggestions about PLENOSYS, but you understand that we may use them without any obligation to compensate you for them (just as you have no obligation to offer them).

PLENOSYS only shares personal information with other companies or individuals outside of PLENOSYS in the following limited circumstances:

  • We have your consent by default when you start using our services or optionally we require opt-in consent for the sharing of any sensitive personal information.

  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of PLENOSYS, its users or the public as required or permitted by law.

If PLENOSYS becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to PLENOSYS employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and updating personal information

When you use PLENOSYS services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. Please review the service Help Centers for more information.

Enforcement

PLENOSYS adheres to the privacy policies and guidelines of different countries as per their rules. PLENOSYS regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is PLENOSYS's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between PLENOSYS and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.